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Frequently asked questions about hiking trips and cycling trips
Frequently asked questions about hiking trips & cycling trips
Here we have gathered answers to many common questions, both about how our trips work and what you should think about before departure. Read through the information carefully so you are well prepared for the big departure day.
Before the hiking or cycling trip
- Check that there are flights or other connections that suit you before you book the trip, but wait to book the flight until you have received our booking confirmation.
- Book your trip on our website. We then start confirming all content, a craft that usually takes 3-5 days.
- We then email a booking confirmation which you check and pay the registration fee on. Please note that the booking is binding if the desired space is available. If space is not available, we will suggest an alternative that you are free to accept or decline.
Conference trip or Private group trip: Call or email us for a proposal!
During the hiking or cycling trip
After the hiking or cycling trip
Once you're back home, you'll receive a customer evaluation by email. We gratefully welcome your feedback on the trip so that we can become even better next time. It is largely thanks to our dedicated guests that we can maintain our high quality.
The survey is sent to the booker's email address and can be filled in once. Your feedback is completely private and is not shared with anyone outside the organization. We read all evaluations but cannot respond to them. Please indicate if you would like to be contacted regarding anything that happened during the trip. You can also always call or email us separately.
